Welcome to Wrentalam! These Terms and Conditions (“Terms”) govern your use of our website, services, and party bus rentals. By accessing or using our website or booking our services, you agree to be bound by these Terms. Please read them carefully.
1. Definitions
- “Company,” “we,” “us,” or “our” refers to Wrentalam, located at 4090 Belgreen Dr Unit 18, Ottawa, ON K1G 3N2, Canada.
- “User,” “you,” or “your” refers to any individual or entity accessing or using our website or services.
- “Services” refers to all party bus rental services and related offerings provided by Wrentalam.
2. Eligibility
You must be at least 18 years old to use our services or make a booking. By using our website or services, you represent and warrant that you meet this requirement.
3. Booking and Payment
- All bookings are subject to availability and confirmation.
- A deposit may be required to secure your reservation. The remaining balance is due before or at the time of service.
- Accepted payment methods include credit card, debit card, and bank transfer.
- Prices are subject to change without notice, but confirmed bookings will not be affected by subsequent price changes.
4. Cancellations and Refunds
- Cancellations must be made at least 7 days before the scheduled rental date for a full refund of your deposit.
- Cancellations made less than 7 days before the rental date may result in forfeiture of your deposit.
- No-shows or cancellations on the day of service are non-refundable.
- Refunds, if applicable, will be processed using the original payment method.
5. Use of the Party Bus
- The party bus may only be used for lawful purposes and in accordance with these Terms.
- The maximum number of passengers must not exceed the stated capacity of the bus.
- Alcohol is permitted only for guests aged 21 and over. Valid identification may be required.
- Smoking, illegal substances, and hazardous materials are strictly prohibited on the bus.
- The user is responsible for the conduct of all passengers and any damage caused during the rental period.
- Excessive cleaning or damage may result in additional charges.
6. Safety and Conduct
- All passengers must follow the driver’s instructions at all times.
- Seat belts, if available, should be worn while the bus is in motion.
- The driver reserves the right to terminate the rental without refund if passengers engage in illegal, unsafe, or disruptive behavior.
- The company is not responsible for personal belongings left on the bus.
7. Service Limitations
- Service may be affected by weather, traffic, or other unforeseen circumstances. We will make reasonable efforts to fulfill your booking as scheduled.
- The company reserves the right to substitute vehicles of similar capacity and quality if necessary.
8. Liability
- To the fullest extent permitted by law, Wrentalam is not liable for any indirect, incidental, special, or consequential damages arising from your use of our services.
- Our total liability for any claim arising out of or relating to these Terms or our services is limited to the amount paid for the rental.
9. Indemnification
You agree to indemnify, defend, and hold harmless Wrentalam, its employees, drivers, and affiliates from any claims, damages, losses, liabilities, costs, or expenses (including legal fees) arising from your use of our services, your violation of these Terms, or the conduct of your guests.
10. Privacy
Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
11. Intellectual Property
All content on our website, including text, images, logos, and designs, is the property of Wrentalam or its licensors and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content without our prior written consent.
12. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or terms of those sites. Accessing third-party sites is at your own risk.
13. Changes to Terms
We may update these Terms from time to time. Changes will be posted on our website with the effective date. Your continued use of our website or services after any changes constitutes your acceptance of the revised Terms.
14. Governing Law
These Terms are governed by the laws of the Province of Ontario and the laws of Canada applicable therein. Any disputes arising from these Terms or your use of our services will be subject to the exclusive jurisdiction of the courts located in Ottawa, Ontario, Canada.
15. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Wrentalam
4090 Belgreen Dr Unit 18, Ottawa, ON K1G 3N2, Canada
Email: [email protected]
Phone: +1 343 882 3427
Working Hours:
Mon: 13:00-18:00
Tue, Wed, Fri & Sat: 09:00-18:00